Shipping policy
Callans Pharmacy will endeavour to dispatch all orders within 24 hours of receipt.
We understand that there may be cases where your order is delayed. In such cases, we will contact you directly to inform you of the delay. There also may be cases when the product delivered is not correct or not as per your specifications when placing the order. In such cases, you can return it for replacement/refund, as per our returns policy.
If your order is to be delivered by courier, our courier service An POST are responsible for the prompt delivery of your order. You might receive a text message informing you when the package will be delivered. Please ensure that you have provided the correct mobile phone number in order to be contacted.
We understand that there may be cases where your order is delayed. In such cases, we will contact you directly to inform you of the delay. There also may be cases when the product delivered is not correct or not as per your specifications when placing the order. In such cases, you can return it for replacement/refund, as per our returns policy.
If your order is to be delivered by courier, our courier service An POST are responsible for the prompt delivery of your order. You might receive a text message informing you when the package will be delivered. Please ensure that you have provided the correct mobile phone number in order to be contacted.